You can use the Kravia platform in order to manage debt collection case. To do so, you can simply register an invoice for collection and Kravia will handle the entire process.

Prerequisits

Before you can send invoices via Kravia, you will need to onboard a creditor as described here. The creditor is typically the invoicing party and you will need to provide business id and contact details as this information will be added on the invoice itself.

Integration flow

When forwarding invoice for collection through Kravia you should typically consider the following flows

Not all the steps are necessary, but we strongly recommend to consider all of them

1. Forward open invoice ^Required

This is used to transfer overdue invoice to Kravia so that kravia can initiate reminder or collection services. The process is described here.

2. Direct payments ^Recommended

Even after forwarding an invoice to Kravia, the end customer may continue to pay the creditor directly, those payments must be transferred to Kravia. The process is described here

3. Credit notes ^Recommended

Crediting partially or fully an invoice in Collection must also be forwarded to Kravia to ensure we collect the right amount. The processis described here

4. Debt collection status ^{Nice to have}

It is possible to receive and store the status of a debt collection case directly inside your system to provide as much information as possible to your customer in the right context. There are 2 different solutions for getting status updates:

• Pull our API for updates - documentation is available here

• Webhooks - documentation is available here

5. Bookkeeping suggestion ^{Nice to have}

When we disburse back the creditor, there are usually 2 options available:

1. we pay the original invoice using the KID generated by the creditor

2. we send a daily batch amount along with a bookkeeping suggestion

If you are not able to process bookkeeping and the creditor is using KID on their own invoice, the first alterantive usually relies on the creditor bank reconciliation process and do not require any integration.

However it usually lack information such as VAT, interest or provisions. By using our bookkeeping suggestion you can guarantee a fully automated process that handles all corner case.

Our bookkeeping flow is described here